Digital As The Access Solution
The pandemic has changed much in our lives. You can buy (almost) anything and get it delivered. Restaurant revenue is now 70% from delivery and take out compared to less than 10% before the pandemic. More white-collar work is happening at home as opposed to the office. And the proportion of behavioral health care visits that are happening online has increased by a factor of 32.
Not surprising, health plans are rethinking the organization of their service delivery networks—and provider contracting—as a result. …