Understanding Integration, Identifying Top Models, & Knowing The Future Of Its Role In Health & Human Services

Understanding Integration, Identifying Top Models, & Knowing The Future Of Its Role In Health & Human Services

Integration is changing the competitive advantage for health and human service provider organizations—and with it, changing the parameters of financial sustainability. Integration brings with it value-based reimbursement, consolidation, and leverage of technology. Providers are finding new ways to provide old services in new ways and the COVID-19 pandemic has undoubtedly hurried some of these new technologies along to reach individuals whose mental health has been affected by the pandemic and its economic fallout.

In this webinar, we will discuss trends of medical behavioral integration strategies on the health plan side of things. We will then discuss OPEN MINDS’ identification of ten integration models that are emerging in the U.S. health and human services field.

Participants will:

• Understand what integration means to different stakeholders in the behavioral health system.
• Review the 10 main models of integration OPEN MINDS has identified in health and human services.
• Gain insight on the future of health plan and provider integration.

Speakers:

Margaret Mays, Senior Associate, OPEN MINDS*

Margaret Mays brings over 20 years of health care industry experience to the OPEN MINDS team. Ms. Mays currently serves as a Senior Associate at OPEN MINDS. Her areas of expertise include quality program design and metrics-based programs, training development, health care processing systems, policy development, and accreditation/regulatory requirements.

Prior to joining OPEN MINDS, Ms. Mays served as the Vice President of Quality Improvement at Magellan Health Services, where she provided comprehensive quality leadership, developed high-performance teams, and improved metrics. She launched the Magellan Lean Six Sigma Training Institute resulting in an ROI of $1.7 million. Ms. Mays cultivated a high-performance team of over 20 staff members and improved department productivity through mentoring and coaching.

Ms. Mays received a Doctor of Health Sciences from A.T. Still University in Mesa, Arizona. She holds a master’s degree in Health Administration from the University of Washington. She previously earned a Bachelor of Science in Allied Health Administration from the University of Alabama.

Cathy Gilbert, Senior Associate, OPEN MINDS*

Cathy Gilbert brings over 20 years of health care industry experience to the OPEN MINDS team. Ms. Gilbert currently serves as a Senior Associate at OPEN MINDS. Her areas of expertise include advanced project leadership skills, training development, health care processing systems, policy development, and implementation to ensure compliance with accreditation requirements.

Before joining OPEN MINDS, Ms. Gilbert served as the Vice President II, Network Development at Magellan Healthcare Inc. During her role there she directed a national team to support network development and provider relations for health plans, employers, Medicare, and Medicaid. Also, Ms. Gilbert led a network operations team responsible for credentialing, provider data maintenance, rate management, and contract administration for all networks. She supported responses for sales opportunities and represented the network at client and sales meetings.

Ms. Gilbert earned her Master of Science Administration, Health Services at Central Michigan University. Prior to earning her master’s degree, Ms. Gilbert earned her Bachelor of Science, Social Work at Eastern Michigan University.

Moderator:

Anna (Zdulska) Basoff, PharmD, Managed Market Liaison, Otsuka Pharmaceutical Development & Commercialization, Inc.

Anna (Zdulska) Basoff, PharmD, is a Managed Market Liaison for Otsuka Pharmaceutical Development & Commercialization, Inc. Dr. (Zdulska) Basoff gained her Doctor of Pharmacy (PharmD) from Rutger University.