Few Health Care Organization Social Needs Referral Programs Were Designed With Community Input
About half of administrators at 50 health care provider organizations that provide social needs referrals said the programs were designed without the input of consumers or community-based organizations (CBOs) that deliver the services needed by consumers. The administrators were from 28 health care provider organizations (hospital systems and physician practices), or 22 bridge organizations participating in the Centers for Medicare and Medicaid Services’ (CMS) Accountable Health Communities (AHC) model. The AHC model launched in 2017 to test the impact of …
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