New York Excellus Blues Finds Behavioral Health Accounts For One-Third Of 2019 Telemedicine Claims
Behavioral health services delivered via telemedicine now account for nearly one-third of all telemedicine visits for Excellus BlueCross BlueShield (BCBS), according to a review of the company’s 2019 claims data. In 2018, behavioral health services accounted for less than 25% of all telemedicine visits for this payer.
In late 2019, Excellus BCBS commissioned a survey of upstate New York adults. The survey was conducted by One Research. The survey found that among 2,000 respondents:
The top mental health conditions for which plan …
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