A Mad Scramble?
Right now, getting data on consumer telehealth demand and telehealth preference is a moving target. We’re not done with the final post-pandemic adjustments to the health and human service landscape. For managers, trying to find the balance between what employees want and what consumers want is also a moving target.
That challenge—the challenge of developing a flexible hybrid service delivery model—was the focus of a recent briefing, “Going Hybrid—It’s The People.” In the piece, we highlighted data from a J.D. Power …
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