The 988 Geo-Location Question
It’s been a year since 988 was implemented. For the ten-month period from July 2022 to April 2023, the 988 Lifeline received more than 4 million total contacts—calls, chats, and texts.
But its implementation is ongoing and improvements are needed. Ideally, a community-based behavioral health urgent care continuum will be built out nationwide—including mobile crisis units and specialty urgent care programs. However, only five states so far have begun this build-out. This means that “legacy infrastructure”—that is, the historical de facto responders of mental health …
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